stadium77 Privacy Policy

This page describes what data we collect when you use stadium77 and how we keep that data protected. We collect information to verify your account, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and maintain records of your account activity for anti-money-laundering compliance.

We are transparent about what we collect, why we collect it, and how long we store it. We do not sell your personal information to third parties. Your data is accessed only by stadium77 staff with a business need and by our payment processors who handle your deposits and withdrawals.

Read this policy to understand your rights regarding your account data, how to request access or deletion, and what happens if you contact our support team with questions about your account or transactions.

What data we collect and how we use it on stadium77

Account registration and identity verification

When you open an account on stadium77, we collect your email address, phone number, full name, and date of birth. We also ask for a government-issued ID (national ID or passport) and verify it matches your provided name and date of birth. We perform this verification to comply with anti-money-laundering laws and to confirm you are of legal age in your jurisdiction.

We store your ID image securely on encrypted servers. We do not share your ID with any third party except as required by law or by our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) if they request identity confirmation for a specific deposit or withdrawal.

Payment and transaction data

We record every deposit, withdrawal, and game outcome on your account. Your transaction history includes the payment method used, the amount, the date and time, and the settlement status (completed, pending, or failed). We retain this data indefinitely so you can review your account history anytime.

We do not store your full bank account number, credit card number, or e-wallet password. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, payment processing is handled directly by those providers using their own encryption. When you deposit via online payment, e-wallet, mobile banking, or local payment virtual account, we generate a unique virtual-account number for your stadium77 account and monitor incoming transfers — we do not receive or store your personal bank credentials.

Game activity and account usage

We log which games you play on stadium77, the timestamp of each game session, your wager amounts, and the outcomes. We track your account login times and the device or browser you use to access stadium77. We use this data to identify game bugs, prevent account abuse, and investigate disputes if you report an issue with a game outcome.

We do not use your game activity to create a personal profile for sale or sharing with third parties. Your game data is used only by stadium77 internally and is retained for as long as your account is active.

Support communications and feedback

If you contact our support team via email or in-app chat, we store your message, our response, and any attachments (such as screenshots) you provide. We use this data to resolve your issue and to improve our support quality. Support tickets are retained for two years after closure.

Data retention, third-party processors, and your rights on stadium77

How long we keep your data

We retain your account data (email, phone, ID, name, date of birth) for as long as your account is active and for five years after you request account closure. We do this to comply with anti-money-laundering regulations that require us to maintain historical account records.

Your transaction history (deposits, withdrawals, game outcomes) is retained indefinitely so you can review it. If you request account deletion, we will remove your personally identifying information but retain anonymised transaction records for regulatory compliance.

Third-party payment processors and data sharing

Our payment processors — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet — receive only the information necessary to process your deposit or withdrawal. We do not send them your game history or account login data. When you initiate a deposit via any of these methods, you are also subject to that provider's own privacy policy.

Our servers may be located outside your jurisdiction. Data transfers between our systems and payment processors may cross country borders. By using stadium77, you consent to data processing and storage according to this policy, regardless of physical server location.

Your rights regarding your data on stadium77

You have the right to access your account data anytime by logging into stadium77 and viewing your profile and transaction history. You have the right to request a copy of all personal data we hold about you — contact our support team with this request and we will provide it within 10 business days.

You have the right to request corrections to your personal information if it is inaccurate. You have the right to request account closure and deletion of your personal information, subject to our five-year regulatory retention requirement. You have the right to withdraw consent for data processing — however, this may prevent you from using stadium77 because we cannot process deposits and withdrawals without storing transaction data.

Cookies and tracking on stadium77

We use session cookies to keep you logged into stadium77 while you play. These cookies expire when you close your browser. We use persistent cookies to remember your login preferences, language selection, and device settings across sessions. You can disable cookies in your browser settings, but this may prevent stadium77 from functioning correctly.

We do not use cookies for tracking or advertising purposes. We do not partner with ad networks or analytics companies that place tracking cookies on our platform. Your browsing activity on stadium77 is not monitored by external parties.

Security practices on stadium77

We encrypt all account credentials and payment information using industry-standard TLS encryption. We use firewalls, regular security audits, and intrusion detection to protect our servers. We do not guarantee absolute security — all systems carry some risk — but we maintain standard security practices that are consistent with other gaming platforms.

If we detect a data breach or security incident affecting your account, we will notify you by email within 48 hours and provide guidance on steps to protect your account. We recommend using a strong, unique password for stadium77 and not sharing your login credentials with anyone.

Jurisdiction and contact information

Our services are available only where local law permits. Our privacy practices comply with Indonesia's data protection framework. Players in supported jurisdictions across Jakarta, Yogyakarta, Semarang, and other regions have their data protected equally under this policy.

If you have questions about our privacy practices, your data, or want to exercise your rights, contact our support team. Include the words "Privacy Request" in your subject line so your request is routed to the appropriate team. We aim to respond to all privacy requests within 10 business days.

We may update this privacy policy from time to time. Changes take effect when posted on this page. Continued use of stadium77 after an update signifies your acceptance of the revised policy. If you do not accept a change, you may request account closure.